Thank you for visiting and shopping at Pan Sunglasses. The following are the terms and conditions that constitute our Shipping Policy.
Shipment processing time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates Australia
Shipping charges for your order will be calculated and displayed at checkout. Rates will be displayed in your local currency if listed or in USD. Please note if not in USD, the local currency is converted at the same rate and with the same rules as the product purchased.
| Express | USD 0.00–USD 60.00 | 1 to 4 business days | USD 12.00 |
|
|---|---|---|---|---|
| Express | USD 61.00–USD 125.00 | 1 to 4 business days | USD 18.00 |
|
| Express | USD 126.00–USD 190.00 | 1 to 4 business days | USD 30.00 |
|
| Standard | USD 0.00–USD 60.00 | 2 to 8 business days | USD 6.00 |
|
| Standard | USD 61.00–USD 125.00 | 2 to 8 business days | USD 11.00 |
|
| Standard | USD 126.00–USD 190.00 | 2 to 8 business days | USD 16.00 |
|
| Standard | USD 191.00–USD 245.00 | 2 to 8 business days | USD 23.00 |
|
| Standard | USD 246.00 and up | Contact for Quote |
Shipping rates & delivery estimates New Zealand
Shipping charges for your order will be calculated and displayed at checkout. Rates will be displayed in your local currency if listed or in USD. Please note if not in USD, the local currency is converted at the same rate and with the same rules as the product purchased.
| Standard International | USD 0.00–USD 60.00 | 6 to 27 business days | USD 8.00 |
|
|---|---|---|---|---|
| Standard International | USD 61.00–USD 125.00 | 6 to 27 business days | USD 15.00 |
|
| Standard International | USD 126.00–USD 190.00 | 6 to 27 business days | USD 22.00 |
|
| Standard International | USD 191.00–USD 245.00 | 6 to 27 business days | USD 29.00 |
|
| Standard International | USD 246.00 and up | Contact for Quote |
Shipment processing time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates USA, Canada, and Mexico
Shipping charges for your order will be calculated and displayed at checkout. Rates will be displayed in your local currency if listed or in USD. Please note if not in USD, the local currency is converted at the same rate and with the same rules as the product purchased.
| Standard International | USD 0.00–USD 60.00 | 6 to 27 business days | USD 8.00 |
|
|---|---|---|---|---|
| Standard International | USD 61.00–USD 125.00 | 6 to 27 business days | USD 15.00 |
|
| Standard International | USD 126.00–USD 190.00 | 6 to 27 business days | USD 22.00 |
|
| Standard International | USD 191.00–USD 245.00 | 6 to 27 business days | USD 29.00 |
|
| Standard International | USD 246.00 and up | Contact for Quote |
Delivery delays can occasionally occur.
Shipment to P.O. boxes or APO/FPO addresses
Pan Sunglasses does not ship to P.O. boxes or APO/FPO addresses.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
Pan Sunglasses is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Pan Sunglasses is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
Our Returns & Refunds Policy provides detailed information about options and procedures for returning your order.
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